Shipping
We charge shipping fees in addition to the price of the product.
Free shipping is available for purchases over a certain amount!
Please see our Shipping policy for details!
We always send the item with a tracking number. So please place an order without any concern on delivery. You can always track the delivery status.(Tracking within Canada and Australia is unavailable.)
Shipping is available from Monday to Friday. Weekends are not available because freight (shipping) companies are closed.
About Importer's Obligation
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Thank you for your understanding.
Return and Refund
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at info@jb-store-jp.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@jb-store-jp.com
Please Note
Production delays may impact shipping times. While we make every effort to ship items promptly when they are in stock, sourcing products from the manufacturer can extend this timeframe. Although we aim to dispatch orders as quickly as possible, certain cases may require up to a month for delivery.
